Located Branches

In addition to Bill Pay service, the following Kristal Astro services are now available at any INCOMM outlets!

  • New Registration
  • Trade-In (Upgrade SD to HD)
  • Reconnection/Terminiation
  • Application of VAS (Value Added Service)
  • Change of Packgae
  • Change of Ownership

You can conduct the following transactions at the below mentioned locations:

INCOMM Samsung Experience Store

Unit 6 & 7,
Block D Abdul Razak Complex,
Jalan Gadong,
Bandar Seri Begawan, Brunei Muara
BE3519

Phone: 673 242 0123
Fax: 673 243 0804


Opening Hours

Monday to Sunday (Except Friday)
9:00 am to 8:30 pm

Friday
9:00 am to 12:00 pm
2:00 pm to 8:30 pm

Bill Payment Counter closes at 7:30 pm

INCOMM The Mall Branch

Unit 2.41, 2nd Floor,
The Mall Abdul Razak Complex,
Jalan Gadong,
Bandar Seri Begawan, Brunei Muara
BE3519

Phone: 673 242 3343
Fax: 673 242 3325


Opening Hours

Monday to Sunday (Except Friday)
10:30 am to 10:00 pm

Friday
10:30 am to 12:00 pm
2:00 pm to 10:00 pm

Bill Payment Counter closes at 8:30 pm

INCOMM Seria Branch

No.41, Jalan Bunga Melor,
Seria, Belait

Phone: 673 322 0158
Fax: 673 322 0158


Opening Hours

Monday to Saturday (Except Friday)
9:30 am to 5:30 pm

Friday
9:30 am to 12:00 pm
2:00 pm to 5:30 pm

Sunday
Closed

Bill Payment Counter closes at 5:00 pm

INCOMM Kiulap Branch

Unit 8, Ground Floor,
Sharkirin Complex, Kampung Kiulap
Bandar Seri Begawan


Opening Hours

Monday to Sunday (Except Friday)
9:00 am to 8:30 pm

Friday
9:00 am to 12:00 pm
2:00 pm to 8:30 pm

KRISTAL ASTRO Service Centre

Block A, Unit 4, Ground Floor
Latifuddin Complex, Tungku Link
Rimba, BE3119


Opening Hours

Monday to Thursday & Saturday
9:00 am to 11:45 am
1:30 pm to 4:00 pm

Friday
9:00 am to 11:00 am
2:30 pm to 4:00 pm

Sunday & Public Holiday (Closed)